We are pleased to report that RefWorks have now updated their Status page to say the problems with RefWorks have been resolved. If you are still having problems with RefWorks, please try clearing out your browser cache, offline files and cookies and then close all browser windows and try again.
Apologies again for any inconvenience.
We regret to report that RefWorks is currently unavailable. RefWorks are aware of the problem which is affecting all their users, and are urgently working on the issue. We will provide a further update once RefWorks reports that access is restored, and we apologise meantime for the inconvenience.
Our supplier will be carrying out maintenance on RefWorks from Sunday, March 24th 2019 11:00 until Sunday, March 24th 2019 12:30 UTC.
See what time the maintenance will occur in your region.
During this time RefWorks will be unavailable. We apologise for any inconvenience caused.
We have been advised by the supplier that RefWorks should now be working normally.
If you continue to experience issues logging in please feel free to contact us (library@rgu.ac.uk).
We, and other universities, are currently experiencing problems accessing RefWorks. We have reported the issue and await an update from RefWorks.
We apologise for any inconvenience and will post further information as it becomes available.
