We are pleased to advise that RefWorks have fixed the root cause of recent performance issues. Library users should now be able to export data from databases into RefWorks.
We apologise for any inconvenience caused during the problems today.
There are currently issues with the export of records from various databases to RefWorks. Staff at RefWorks are working to resolve these problems.
We apologise for any inconvenience and will advise when these issues have been fixed.
ProQuest will be undertaking maintenance of their products, including RefWorks, on Sunday 29th January from 3:00 AM to 12:00 PM BST to upgrade infrastructure, enhance security, and maintain reliability of their products.
During this time access to all ProQuest databases will not be available and users will be re-directed to a webpage explaining the scheduled maintenance.
See the times for this maintenance in your region
This will affect the following library resources:
RefWorks, Art and Architecture Archive, British Periodicals, Country Life Archive, Design and Applied Arts Index, ERIC, International Newsstand, Periodicals Archives Online, PILOTS, Vogue Archive and Womens Wear Daily Archive.
We apologise for any inconvenience.
Over the next year RefWorks is upgrading to a new interface and as part of this process you will now, when exporting items to RefWorks, be offered the choice between the following two options:
Click the image to see a larger version of the picture
When you see this screen please click:
This will take you to the version of RefWorks accessible by RGU students and staff and that includes the RGU styles for Harvard and Vancouver referencing.
Once you click the logo you will either be taken straight through to RefWorks (if you had already logged in) or you will need to follow the supplementary login procedure described on the RefWorks guide (scroll down to find the info).
If you follow the option with the blue logo you will find that RGU students and staff do not have access. You will also have to start your export again if you click this by accident.
ProQuest will be undertaking maintenance of their products, including RefWorks, on Sunday 21st August from 3:00 AM to 11:00 AM BST to upgrade infrastructure, enhance security, and maintain reliability of their products.
During this time access to all ProQuest databases will not be available and users will be re-directed to a webpage explaining the scheduled maintenance.
See the times for this maintenance in your region
This will affect the following library resources:
RefWorks, Art and Architecture Archive, British Periodicals, Country Life Archive, Design and Applied Arts Index, ERIC, International Newsstand, Periodicals Archives Online, PILOTS, Vogue Archive and Womens Wear Daily Archive.
We apologise for any inconvenience.
