Yesterday’s problem with Refworks has now been resolved. Please accept our apologies for any inconvenience caused.
Refworks is currently down for all users. Refworks engineers are currently working to resolve this and will have it back up and running as soon as possible.
Please accept our apologies for any inconvenience caused. We will update when we hear more.
We are pleased to advise that RefWorks have fixed the root cause of recent performance issues. Library users should now be able to export data from databases into RefWorks.
We apologise for any inconvenience caused during the problems today.
There are currently issues with the export of records from various databases to RefWorks. Staff at RefWorks are working to resolve these problems.
We apologise for any inconvenience and will advise when these issues have been fixed.
ProQuest will be undertaking maintenance of their products, including RefWorks, on Sunday 29th January from 3:00 AM to 12:00 PM BST to upgrade infrastructure, enhance security, and maintain reliability of their products.
During this time access to all ProQuest databases will not be available and users will be re-directed to a webpage explaining the scheduled maintenance.
This will affect the following library resources:
RefWorks, Art and Architecture Archive, British Periodicals, Country Life Archive, Design and Applied Arts Index, ERIC, International Newsstand, Periodicals Archives Online, PILOTS, Vogue Archive and Womens Wear Daily Archive.
We apologise for any inconvenience.