Library reopening

Welcome to all of our new students and welcome back to all of our returning students! We’re looking forward to supporting you to use Library resources and services and we wish you a happy, and safe, year.

RGU Library will reopen from 9am on Monday 28th September with initial opening hours of Monday-Friday 0900-1700. These will be kept under review and may be extended later in the Semester.

We’re looking forward to seeing students again, but there are only three reasons why you should come to the Library this Semester:

  1. You have a seat booking – bookings MUST be made in advance via our Seat booking page. We’re sorry but we can’t accommodate walk-in requests for study space.
  2. You have reserved library items and have booked a Click & Collect slot. Collection slots MUST be booked in advance.
  3. You have items to return – no need to book a time to return items. They can be taken to the Library or dropped-off at the Book Return Box in the foyer of the Sir Ian Wood Building. The box is available 0700-1900 Monday-Friday.

When booking Seats or Collection slots please ensure that you have received email confirmation of your time before coming to the Library! We’re finding that some students aren’t completing the process fully and their booking isn’t registered. If you don’t receive email confirmation then we won’t have received your booking.

Please note that there will be no general access to the Library other than for these three reasons. Most Library staff are still working from home and any enquiries should be emailed to There won’t be any on-campus enquiry service or on-campus Library workshops. All of our workshops are available online though, along with 1-1 support appointments. Check out our support guide for more information.

Before coming to the campus for the first time we recommend that you read through the student orientation material available at

Safety measures have been put in place for your protection so please ensure that you follow the signage and instructions, use the hand sanitiser and cleaning materials, maintain a social distance from others and wear your face coverings at all times. Scottish Government guidance states that face coverings must be worn at all times in libraries so, unlike the rest of the campus, you must wear it even when sitting at your study desk. Medical exemptions do apply but Library staff will ask you about your face covering if you’re not wearing one. If you have one of the sunflower lanyards to indicate medical exemption then please wear it when coming to the Library.

Finally, if you have any Covid symptoms please do not come to the Library or the campus. You should follow the procedure as detailed in the student campus orientation document.

Library plans for on-campus services in Semester 1

The Library team have been working remotely since March and the majority of Library services have continued almost as normal. Access to Library Search, e-books, databases and online journals has been maintained, workshops and support appointments have been held online and the team have responded to enquiries via email, Twitter and Facebook.

As we approach Semester 1 we’re working to open the Library safely to staff and students and to resume the delivery of some face-to-face services. At the moment access to campus buildings is strictly controlled and plans are still being finalised. That means we can’t give any definitive dates for on-campus services right now, but here’s a couple of things we’ll be doing:

• A Click & Collect service will be launched where you can reserve a print item and then book a time to come in and pick it up.
• The postal loan and digitisation service will be expanded – but please note that if you use the postal loan service then you are responsible for paying the return postage! We encourage you to use the Click & Collect service instead if you’re going to be on campus.
• We’ll be using a Seat booking service to ensure that our study floors don’t get too crowded. Due to social distancing measures our capacity will be severely reduced. If you want to get to the upper floors of the Library you’ll need to book a space in advance. We won’t be able to let you in without a booking!

The safety of Library staff and all of our customers is hugely important. We’ve worked with the University Health & Safety and Estates teams to ensure that the Library is a safe place to be.

When you come into the Library you’ll notice it looks a bit different. Furniture has been moved to create more open spaces and maintain social distancing. There will be enhanced cleaning processes, cleaning materials and hand sanitiser available at multiple points, plexiglass screens at the Library reception desk and face coverings should be worn at all times. There will also be a one-way system to enter and exit the Library.

We’ll make further announcements about these changes over the coming weeks so keep an eye on our Twitter or Facebook pages or subscribe to the Library blog to be kept up to date.

Covid 19 update – Loan dates extended – Returning books

Good news! We have renewed all loan items until 5th October so you still don’t need to worry about returning library items while the University Campus is closed.

However, if you are leaving Aberdeen and need to return items and it is convenient and safe for you to do so, there are two methods that can be used.

  1. Two drop-off points have been set up at the RGU student residences at Crathie and Woolmanhill. Please see our previous blogpost for more details of how this works. Any items returned to the residences will be kept there until the Library reopens so they will not be discharged from your account until then.

We are unable to provide a drop-off point on the Garthdee campus but Crathie Student Village at 515-519 Holburn Street is quite nearby. Click on the link for a Google map with directions from the Library to the residence.

  1. Items can also be returned by post as mail services are still running to the Garthdee campus. The Library team check for mail on a weekly basis so these items will be discharged from your Library account. Packages should be addressed to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ. We recommend that you ask for a receipt of postage and retain it until you receive an email receipt of return. Please note that we cannot reimburse postage costs.

Don’t forget that, although the physical library may be closed, staff are still available to answer your enquiries and to help with referencing, research skills or RefWorks- just email us at

All of the Library online resources continue to be available as normal. You can access millions of resources via LibrarySearch or the databases that the Library subscribes to.

You will find more information at

RGU Closure from 5pm Friday 20th March – Covid 19

RGU Principal Professor John Harper has notified the RGU community this morning that all campus activity will cease at 5pm on Friday 20th March. All campus buildings will be closed, including the Library.

Online Library services, including ebooks, databases and Library Search are still available and can be used as normal. There will be no access to the Library or Learning Centre study space, or to the books within the Library, during the period of closure. We will also be unable to provide a reservations service, process new inter-library loan requests, or post books to Online Learners.

You may still receive emails from the Library during this time in regard to overdue or recalled books. This is an automated process and the Library is unable to prevent the emails being sent. Please retain any items during the closure period and ensure that they are returned as soon as the Library reopens.

Library staff will be providing a remote enquiry service during the closure. We can be contacted via email, Twitter or Facebook. For general enquiries see our Contact Us pages – For enquiries about referencing, literature searches or the use of databases see our Library Support pages – Please note that there may be a delay in responding to enquiries dependent on the health and availability of Library staff, who will be working from home during this time.

Guides are available on the Library website – to help you use a range of Library services, including guides to specific databases, referencing templates and search techniques.

For further information on the RGU wide closure please see the main RGU website – Students and staff should follow advice from their School or Department regarding when they can return to campus.