We have been advised that access to Thin Client and Citrix Applications (MyApps) has been restored, and that the service should be stable.
However, the service will remain ‘at risk’ until further work is carried out.
We apologise for any inconvenience this may continue to cause.
There are currently problems logging into Thin Clients and accessing Citrix (MyApps) applications. IT engineers are working to resolve this and to restore service as soon as possible.
If you have your own device you will be able to use Eduroam as normal.
Apologies for any inconvenience caused.
Please be aware that IT will be performing network maintenance between 7am – 8am on 06/12/2018.
This will most likely result in two very short periods (around 5 minutes each) of network/internet downtime within this time frame, so please be aware of this if you are in the library between 7am – 8am.
We apologise for any inconvenience caused.
IT Services have today published the following information regarding scheduled IT maintenance on Saturday 1st December. For Library users this means that all of our PCs and thin clients will be unavailable from 8am to 12 noon on Saturday 1st December. Access to network drives and MyApps will also be unavailable during the maintenance window. It will still be possible to use personal equipment via the eduroam network during that time.
The full IT Services notice is as follows:
IT Services will be carrying out essential work on Saturday the 1st December beginning at 0800hrs. This work has been identified by ITS and 3rd party support following on from the outages on Wednesday the 21st November, and is required to mitigate against further disruption.
Access to H:, S:, O: and other data stores will be unavailable from 8am until 12noon
The following services will only be available if you connect via Eduroam or if you are off campus between 8am and 12noon
Thin client access will be unavailable from 8am until 12 noon
All other services will be at risk from 8 a.m. until 14:00 on Saturday .
Please download materials in advance of the outage should you need them over the weekend.
We appreciate your continued support and patience as we undertake this critical piece of work.
It Services have advised us that due to a major upgrade of the network the following services will be temporarily unavailable on Saturday 27th January and AT RISK for the entire weekend :
- H Drive Access
- S Drive Access
- Access to MyApps
- PC/Thin Client Access
- Internet Access
- Web Services
- Campus Moodle
- Library Services
- Email Access
- Wi-Fi Access
- IP Telephony
It is recommended that any users logged in during this time store their work to an alternative location to prevent possible data loss.
Should you have any questions or concerns please contact the IT Helpdesk.