We are pleased to report that the access problems for IEEE Xplore reported here are now fixed and full text can be accessed again.
We apologise for the inconvenience this caused and please get in touch if you have any further problems by emailing us at email@example.com.
We are sorry to report we are currently having problems with the IEEE Xplore database.
While we can still access the database we are unable to get access to the full text of any articles or conference papers.
We have reported this to the company and will update once we know more. We are very sorry for the problems this is causing.
IEEE have been in touch to warn us that they are undertaking scheduled maintenance on Friday 7th September from 7.30pm to 9.30pm BST (or 2:30 PM – 4:30 PM ET / 6:30 – 8:30 UTC).
This work will cause access issues to IEEE Xplore during this time and the company apologize for any inconvenience that this will cause.
We are pleased to say that the problems accessing IEEE Xplore reported on 18th January have now been resolved, and access is now restored. We apologise for the inconvenience caused.
If you are still having issues with IEEE Xplore please contact us at firstname.lastname@example.org
We are currently experiencing problems accessing IEEE Xplore. When following the link from our database lists users are being refused access and are seeing the error message: Connection refused by ieeexplore.ieee.org, please try again later.
We apologise for the inconvenience this is causing. We have reported this to the company and are working to identify and problem and put a solution in place.
While this problem is being investigated it is still possible to get access through a different route.
If you are on campus simply go to http://ieeexplore.ieee.org/Xplore/home.jsp. It will recognise you are on campus and give you access to the database.
If you are off campus please follow these steps:
- Go to http://ieeexplore.ieee.org/Xplore/home.jsp
- Click Institutional Sign In
- Click the Shibboleth Symbol
- Browse or search for Robert Gordon University and then click the link
- This will take you to an RGU log in screen, log in with your RGU username and password.
You should then be given access to the database.