We are pleased to report that the problems accessing EBSCOHost databases on Firefox reported at the end of last week have been resolved.
We are sorry for the inconvenience this caused and please get in touch at email@example.com if you have any further access problems.
There is currently a problem with EBSCOhost databases
(Business Source Complete, CINAHL, MEDLINE etc.) freezing on Firefox . This problem only affects people who are using Firefox on a thin client on campus, or through myAPPS. While a solution is being worked on, if you are having this problem, please try using Internet Explorer instead.
We apologise for any inconvenience caused and will post again when the problem is resolved.
On the 22nd July we reported problems with the journals list and the Full Text @ RGU service which helps you track down articles. The problem was that
The journals list was not showing the electronic or print holidings for a large number of the journals which RGU provided access to.
The Full Text @ RGU service was likewise showing no availability for articles which should be accessible.
We can report that the library has been adding all missing journal information back to the system and that this work is nearly completed.
We do apologise for the problems this has caused and will report once all holdings have been restored.
In the meantime if you have any queries about tracking down journals or articles please email firstname.lastname@example.org.
We are sorry to report that the Journal list and Full Text @ RGU problems originally reported on Friday 22nd July are still ongoing.
We apologise for the incovenience this is causing. The problem is still being investigated and we will update again when we know more.
We are sorry to report that the Journal list and Full Text @ RGU problems originally reported on Friday of last week are still ongoing.
We apologise for the incovenience this is causing. The problem is being investigated and we will update again when we know more.