We are pleased to report that the problems accessing some eBooks reported here have now been resolved.
We are sorry for the incovenience this caused and please get in touch at library@rgu.ac.uk if you have any queries.
Tag: eBooks
Problems accessing some eBooks continuing
We are sorry to report that the problems accessing some eBooks reported at the start of the week are still ongoing.
We are continuing to investigate the problem with the involved companies and will update you once we know more.
In the mean time just a reminder that there is a workaround to give you access.
After clicking “Available Online” in LibrarySearch you will be taken to the full record of the book. Instead of clicking the link in the “View Online” section go to the links section and pick the top link i.e. the one that says AHLS VLeBooks. RGU username and password required on and off campus. This should take you to the eBook.
Problems accessing some eBooks
We are sorry to report that we are currently experiencing access problems to some eBooks.
When following the link to access the eBooks users are being told “title not found”.
We are investigating the problem at the moment and have reported it to the involved companies and will update you once we know more.
In the mean time there is a workaround to give you access.
After clicking “Available Online” in LibrarySearch you will be taken to the full record of the book. Instead of clicking the link in the “View Online” section go to the links section and pick the top link i.e. the one that says AHLS VLeBooks. RGU username and password required on and off campus. This should take you to the eBook.
Downtime for Dawsonera eBooks on Sunday 13th May
On Sunday 13th May Dawsonera eBooks will be unavailable for approx. 15 minutes between 14.00-16.00.
This because of some maintenance work being undertaken on the internet connections by BT.
We apologise for the inconvenience this will cause.
Downtime for some eBooks this weekend
One of our eBook providers is doing some maintenance work on the platform this weekend and during this time all eBooks from EBL will be unaccessible.
Down times around the world provided are:
United States (EDT): Saturday, 21 April, 10:00 p.m. through Sunday, 22 April, 3:00 a.m.
United Kingdom (GMT): Sunday, 22 April, 3:00 a.m. through Sunday, 22 April, 8:00 a.m.
Australia (AEDT): Sunday, 22 April, 12:00 p.m. through Sunday, 22 April, 5:00 p.m.
Tokyo (JST): Sunday, 22 April, 11:00 a.m. through Sunday, 22 April, 4:00 p.m.
China (CST): Sunday, 22 April, 10:00 a.m. through Sunday, 22 April, 3:00 p.m.
Click to see what time this maintenance window will occur in your region
We apologise for any incovenience this may cause.
