Tag: eBooks

eBook access problems and workaround

We are currently experiencing problems with access to some eBooks on the UPSO (University Press Scholarship Online) platform when following the links from LibrarySearch e.g.

We are investigating the problem and will update once we know more.

While the problem is being looked into these books are all accessible on the UPSO platform and can be accessed by following these steps:

Go to the library’s database list

Locate the link for University Press Scholarship Online and follow it, logging in if prompted to do so

Search for the title of the book

Locate the book in the results and follow the link to access it

We apologise for the inconvenience this is causing and please contact the library (library@rgu.ac.uk) if you have any queries.

Problems accessing some eBooks continuing

We are sorry to report that the problems accessing some eBooks reported at the start of the week are still ongoing.

We are continuing to investigate the problem with the involved companies and will update you once we know more.

In the mean time just a reminder that there is a workaround to give you access.

After clicking “Available Online” in LibrarySearch you will be taken to the full record of the book. Instead of clicking the link in the “View Online” section go to the links section and pick the top link i.e. the one that says AHLS VLeBooks. RGU username and password required on and off campus. This should take you to the eBook.

Problems accessing some eBooks

We are sorry to report that we are currently experiencing access problems to some eBooks.

When following the link to access the eBooks users are being told “title not found”.

We are investigating the problem at the moment and have reported it to the involved companies and will update you once we know more.

In the mean time there is a workaround to give you access.

After clicking “Available Online” in LibrarySearch you will be taken to the full record of the book. Instead of clicking the link in the “View Online” section go to the links section and pick the top link i.e. the one that says AHLS VLeBooks. RGU username and password required on and off campus. This should take you to the eBook.