Library reopening

Welcome to all of our new students and welcome back to all of our returning students! We’re looking forward to supporting you to use Library resources and services and we wish you a happy, and safe, year.

RGU Library will reopen from 9am on Monday 28th September with initial opening hours of Monday-Friday 0900-1700. These will be kept under review and may be extended later in the Semester.

We’re looking forward to seeing students again, but there are only three reasons why you should come to the Library this Semester:

  1. You have a seat booking – bookings MUST be made in advance via our Seat booking page. We’re sorry but we can’t accommodate walk-in requests for study space.
  2. You have reserved library items and have booked a Click & Collect slot. Collection slots MUST be booked in advance.
  3. You have items to return – no need to book a time to return items. They can be taken to the Library or dropped-off at the Book Return Box in the foyer of the Sir Ian Wood Building. The box is available 0700-1900 Monday-Friday.

When booking Seats or Collection slots please ensure that you have received email confirmation of your time before coming to the Library! We’re finding that some students aren’t completing the process fully and their booking isn’t registered. If you don’t receive email confirmation then we won’t have received your booking.

Please note that there will be no general access to the Library other than for these three reasons. Most Library staff are still working from home and any enquiries should be emailed to library@rgu.ac.uk. There won’t be any on-campus enquiry service or on-campus Library workshops. All of our workshops are available online though, along with 1-1 support appointments. Check out our support guide for more information.

Before coming to the campus for the first time we recommend that you read through the student orientation material available at http://www.rgu.ac.uk/student-campus-orientation

Safety measures have been put in place for your protection so please ensure that you follow the signage and instructions, use the hand sanitiser and cleaning materials, maintain a social distance from others and wear your face coverings at all times. Scottish Government guidance states that face coverings must be worn at all times in libraries so, unlike the rest of the campus, you must wear it even when sitting at your study desk. Medical exemptions do apply but Library staff will ask you about your face covering if you’re not wearing one. If you have one of the sunflower lanyards to indicate medical exemption then please wear it when coming to the Library.

Finally, if you have any Covid symptoms please do not come to the Library or the campus. You should follow the procedure as detailed in the student campus orientation document.

Library plans for on-campus services in Semester 1

The Library team have been working remotely since March and the majority of Library services have continued almost as normal. Access to Library Search, e-books, databases and online journals has been maintained, workshops and support appointments have been held online and the team have responded to enquiries via email, Twitter and Facebook.

As we approach Semester 1 we’re working to open the Library safely to staff and students and to resume the delivery of some face-to-face services. At the moment access to campus buildings is strictly controlled and plans are still being finalised. That means we can’t give any definitive dates for on-campus services right now, but here’s a couple of things we’ll be doing:

• A Click & Collect service will be launched where you can reserve a print item and then book a time to come in and pick it up.
• The postal loan and digitisation service will be expanded – but please note that if you use the postal loan service then you are responsible for paying the return postage! We encourage you to use the Click & Collect service instead if you’re going to be on campus.
• We’ll be using a Seat booking service to ensure that our study floors don’t get too crowded. Due to social distancing measures our capacity will be severely reduced. If you want to get to the upper floors of the Library you’ll need to book a space in advance. We won’t be able to let you in without a booking!

The safety of Library staff and all of our customers is hugely important. We’ve worked with the University Health & Safety and Estates teams to ensure that the Library is a safe place to be.

When you come into the Library you’ll notice it looks a bit different. Furniture has been moved to create more open spaces and maintain social distancing. There will be enhanced cleaning processes, cleaning materials and hand sanitiser available at multiple points, plexiglass screens at the Library reception desk and face coverings should be worn at all times. There will also be a one-way system to enter and exit the Library.

We’ll make further announcements about these changes over the coming weeks so keep an eye on our Twitter or Facebook pages or subscribe to the Library blog to be kept up to date.

Library returns point on Garthdee Campus

The Library team are pleased to announce that there’s now a return point available on the Garthdee Campus for Library items. The box is located just outside the main entrance to the Sir Ian Wood Building and will be available 10am-4:30pm Monday-Friday. The box can be used to return any RGU Library items.

Library staff still aren’t working on campus so whilst the returns box will be checked regularly, it won’t be emptied daily. If the box is full please alert us by email at library@rgu.ac.uk. We will arrange to empty the box and contact you to advise when it is available for use. Please do not leave items lying beside the box if it is full. The box is outside the building so it is neither secure or weatherproof to leave items beside it.

Our Res Life colleagues are still accepting Library returns at both the Crathie and Woolmanhill residences. See our earlier blogpost for full details.

Items can also be returned via post. Please address items to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ. Please note that we will be unable to reimburse any postage costs.

For any enquiries about returns, or any other Library matter, please contact us by email. We may not be on campus but many Library services continue as normal and we’re happy to help!

Covid 19 update – Loan dates extended – Returning books

Good news! We have renewed all loan items until 5th October so you still don’t need to worry about returning library items while the University Campus is closed.

However, if you are leaving Aberdeen and need to return items and it is convenient and safe for you to do so, there are two methods that can be used.

  1. Two drop-off points have been set up at the RGU student residences at Crathie and Woolmanhill. Please see our previous blogpost for more details of how this works. Any items returned to the residences will be kept there until the Library reopens so they will not be discharged from your account until then.

We are unable to provide a drop-off point on the Garthdee campus but Crathie Student Village at 515-519 Holburn Street is quite nearby. Click on the link for a Google map with directions from the Library to the residence.

  1. Items can also be returned by post as mail services are still running to the Garthdee campus. The Library team check for mail on a weekly basis so these items will be discharged from your Library account. Packages should be addressed to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ. We recommend that you ask for a receipt of postage and retain it until you receive an email receipt of return. Please note that we cannot reimburse postage costs.

Don’t forget that, although the physical library may be closed, staff are still available to answer your enquiries and to help with referencing, research skills or RefWorks- just email us at library@rgu.ac.uk

All of the Library online resources continue to be available as normal. You can access millions of resources via LibrarySearch or the databases that the Library subscribes to.

You will find more information at https://library.rgu.ac.uk/coronavirus

Temporary access to additional resources – AccessPhysiotherapy

The library is pleased to announce that we now have temporary free access to AccessPhysiotherapy until the end of July.

This resource includes a range of material including eBooks, videos, cases and other study tools on topics relating to physiotherapy such as anatomy, biomechanics/kinesiology, exercise physiology, movement disorders, neuro/physical rehabilitation, neuroanatomy, orthopedics, therapeutic modalities, and more.

You can access it and lots of other resources here: Temporary access to additional online resources.